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  • Images captured by Snapshot is obscure. How to make it clearly?
  • Some factors that affect the author name for newly added annotations.
  • Why get the incorrect text when copy the text from pdf file to word document?
  • How to fill in the pdf form in Foxit Reader?
  • Why Foxit reader cannot be launched no matter I double click the Foxit Reader icon or any PDF file?
  • Why is it that images I added to PDF files using Foxit Reader cannot show up in some other applications?
  • Why is the Evernote icon grayed out under Share tab in Foxit Reader ?
  • Why cannot I insert MP4 video into PDF file?
  • How to set Foxit Reader to work better with stylus or tablet pen?
  • How to enter into touch mode when use Foxit Reader on touch devices?
  • How could I sync PDF files in Foxit Reader among multiple devices?
  • How to open PDFs in multiple Foxit Reader Windows
  • How can I convert a scanned PDF document into a PDF file with machine-readable texts?
  • How can I edit a PDF file with Foxit Reader?
  • How to un-associate Foxit Reader with PDF?
  • How to disable the safe reading mode?
  • How can I switch off the Advertisements?
  • Why the Windows Explorer PDF preview stops working?
  • Does Foxit Support a third party Translator?
  • Why the clickable links don’t work in Foxit Reader?
  • How to remove the folders in the recent list?
  • How to change the units in the Print dialog box?
  • How to check if the PDF file contains editable text or not?
  • Why can’t I Copy Text in the Page?
  • How to view the security settings in a document?
  • How to change the recent documents list?
  • Where to sign up for the Foxit Newsletter?
  • How can I find the latest Program version?
  • Where is the crash log files?
  • How to open embedded Acrobat files in Microsoft Office?
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Foxit support is limited to the current major version of the product and two previous major versions. Please choose one of the options below for further assistance, or purchase the latest version of our products at online store.

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NOTE

Foxit support is limited to the current major version of the product and two previous major versions. Please choose one of the options below for further assistance, or purchase the latest version of our products at online store.

  • User Guide
  • Knowledgebase
  • Community Forum
  • Online Store
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For any versions of Foxit PDF Reader, we offer 24/7 support on the knowledge base. Please choose one of the options below for further assistance.

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NOTE

For out-of-date versions of Foxit PDF Reader, we offer 24/7 support on the knowledge base. Please choose one of the options below for further assistance.

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Select an Issue Type

What do you need help with today?
Deactivate / Transfer Keys
Upgrade Keys
Sales Queries
Volume pricing, quote, discount, etc.
Other License Key Issue
Activate / retrieve / manage licenses, etc.
How-to Issue
How to use specific features, look for solutions to complete specific scenarios, etc.
Order Issue
Key delivery, cancellation, refund, renewal, tax exempt, billing&payment, etc.
Bug Reports
Installation, features not working well, etc.
Website Issue
Download link, online store, Foxit account, downtime, etc.
Crash Reports
Foxit application exits due to an exception, etc.
New Feature Requests
Not available in Foxit application
Application Deployment
GPO, command line, SCCM, intune, etc.
Others
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Select an Issue Type

What do you need help with today?
Bug reports
RMS/WIP plugin not working well, etc.
License key Issue
Activate / deactivate / retrieve / upgrade / transfer / manage license, etc.
Order issue
key delivery, refund, renewal, tax exempt, billing&payment, etc.
Sales Queries
pricing, quote, discount, etc.
Others
Back CLOSE

Select an Issue Type

What do you need help with today?
Deactivate / Transfer Keys
Sales Queries
Volume pricing, quote, discount, etc.
Other License Key Issue
Activate / retrieve / manage licenses, etc.
How-to Issue
How to use specific features, look for solutions to complete specific scenarios, etc.
Order Issue
Key delivery, cancellation, refund, renewal, tax exempt, billing&payment, etc.
Bug Reports
Installation, features not working well, etc.
Website Issue
Download link, online store, Foxit account, downtime, etc.
Crash Reports
Foxit application exits due to an exception, etc.
New Feature Requests
Not available in Foxit application
Application Deployment
GPO, command line, SCCM, intune, etc.
Others
Back CLOSE