While creating PDF file from other format file in Foxit PhantomPDF, you might encounter the one of the following error messages:
An unexpected error occurred during printing.Please try again.
Sorry,Foxit PhantomPDF Creator is not available,please re-insatll Foxit PhantomPDF to repair this problem.
Causes and solutions:
The probable causes and solutions of this issue are listed below:
Print Spooler service was turned off
If the Print Spooler service in your computer management was turned off, you would receive the error messages referred in this article when you create PDF file from Foxit PhantomPDF.
You have to turn on the Print Spooler before you create PDF file again. To turn on the Print Spooler, press the Windows key+R on your keyboard at the same time to open the Run box,input services.msc in the run line, click OK button to open computer management to check if you have keep the service Print Spooler on? If not, please start it.
Foxit PhantomPDF Printer was deleted or not installed
The missing of Foxit PhantomPDF Printer will cause the PDF file conversion to fail. Please open the Devices and Printers from your control panel to find if Foxit PhantomPDF Printer is displayed in in printers list? If it is not listed there, it means that you don’t have the Foxit PhantomPDF Printer on your computer.Please choose to repair Foxit PhantomPDF or reinstall Foxit PhantomPDF to get Foxit PhantomPDF installed again. When you reinstall Foxit PhantomPDF,please make sure to select the “Foxit PDF Creartor” component to be installed in installation wizard. If you do not have the download link for the Foxit PhantomPDF version you need,please contact Foxit Support.