How to Find My Order Information,Software Download Link and Activation Record on the Website? – Help Center | Foxit Software

In a valid order (order status as open or close) detail, you will be able to see product name, quantity, price and total amount.

It will be very easy to retrieve license key, download link and invoice for your purchase or check the activation records under the license key.

1. If you do not have an account on Foxit website. Please create an account on Foxit website,

If you have problem receiving the activation email when creating Foxit account, please click here to create a ticket to Foxit support team with your account email address. The sales service team member will send you the activation link to activate your account.

After you having created your Foxit account, please create a ticket to Foxit support team to ask them to sync your order to your Foxit account.

2.Click here to sign with your Foxit account and password. Go to "Orders", you will find your order information.

You could find out the language information of Foxit PhantomPDF Application that corresponds to the license in the order.

3.To check order details and its corresponding software download link, please open the order.

Click on blue arrow icon in the order details window to download the latest version your license works for.

4.To check the activation record, click on View Activation in the opened Order Details windows, you will be able to see the MAC address under this registration key.

By default, some characters in the middle part of the registration key are displayed with asterisks instead of characters actually in the "Query Result" dialog box. To see all of the actual characters in the registration code, please click on green eye sign after the registration key.

Please try the following steps to find the MAC address.

1. Click on the Start Menu, then select the Run item.

2. Type cmd in the text field.

3. A terminal window will appear on the screen. Type in getmac (with no spaces) and push enter.

4. The 'Physical Address' field states the MAC address for that adapter.

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