If you have a problem to download plugins via "Checking for updates..." inside PhantomPDF, you can either re-install your current application with a full setup package or download the plugins separately and install them manually.
· FileOpen
3D Plugin
The 3D plugin is not included in the full setup package of Foxit Reader/Foxit PhantomPDF. You will need to install it separately even you are running the full version.
- 3D plugin for Foxit Reader
Click this link to access the download page of Foxit Reader and PhantomPDF add-ons. Choose Foxit Reader tab, scroll down to 3D Plugin (Beta) then click Download. Please choose one directory based on the current version you are running.
- 3D plugin for Foxit PhantomPDF
Click this link to access the download page of Foxit Reader and PhantomPDF add-ons. Choose Foxit PhantomPDF tab, scroll down to 3D Plugin (Beta) then click Download. Please choose one directory based on the current version you are running.
Note: Since version 10.1, Foxit provides an enhanced 3D plugin which supports 3D PDF files in both U3D (Universal 3D) and PRC (Product Representation Compact) format. The 3D Plugin (Beta) provided for versions prior to 10.0.1 supports 3D files in U3D format but not PRC format.
To check if a PDF document is PRC type, we could create a blank notepad document, then drag the PDF file into the notepad document and see if it contains "/Subtype/PRC", if yes, that means it is a PRC type 3D file.
If you have already installed an older version of 3D plug-in for Foxit PhantomPDF before upgrading Foxit PhantomPDF to version 10.1 and above.When you open 3D PDF file in Foxit PhantomPDF V10.1 and later ,it will call the original installed 3D plugin to render 3D content in PDF file by default.In this case,you need to manually install the enhanced version of 3D plugin for version 10.1 and above before opening 3D PDF documents.
Re-install with a full setup package
A full setup package is an installer with most of plugins included, like OCR,PDF/AEX and Ifilter. Before install this version, you will need to remove your existing version manually by going to Windows Control Panel > Programs and Features. And then contact Foxit Support to get a link for downloading the full setup package by providing them with the version number and language of the Foxit PhantomPDF application you want. You could use your original license code to activate your Foxit PhantomPDF if you already have a license for it, then restart your Foxit PhantomPDF to use it.
To download the additional OCR plug-in, you will need to install two parts of it. One is the public engine and another is the language engine. The following hyperlinks are referring to the web page where to download the plugins, you may choose corresponding one to download:
OCR Public Engine
Click this link to access the download page of Foxit Reader and PhantomPDF add-ons. Choose Foxit PhantomPDF tab, scroll down to OCR Public then click Download. Please choose one directory based on the current version you are running.
OCR Language Engine
Click this link to access the download page of Foxit Reader and PhantomPDF add-ons. Choose Foxit PhantomPDF tab, scroll down to OCR Language then click Download. Please choose one directory based on the current version you are running.
Formats of the installer
Each add-on contains two types of installer format, MSI and FZIP. You may choose MSI or FZIP.
To install the MSI setup file, you can double click to install it or deploy it with your deployment tool.
To install the FZIP setup file, you can install it by going to Help > Install Update inside the PhantomPDF and find the downloaded .fzip file and click Open button. When you're done, click Done to finish the installation.
To install the PDF/A plugin, you can either re-install with a full setup package or download the plugin separately and install it manually.
Re-install with a full setup package
A full setup package is an installer with most of plugins already included, like OCR,PDF/AEX and Ifilter. Before install this version, you need to remove your existing version by going to Windows Control Panel>Programs and Features. And then contact Foxit Support to get a link for downloading the full setup package by providing them with the version number and language of the Foxit PhantomPDF application you want. You could use your original license code to activate your Foxit PhantomPDF if you already have a license for it, then restart your Foxit PhantomPDF to use it.
Click this link to access the download page of Foxit Reader and PhantomPDF add-ons. Choose Foxit PhantomPDF tab, scroll down to PDF/A plugin then click Download. Please choose one directory based on the current version you are running.
Formats of the installer
Each add-on contains two types of installer format, MSI and FZIP. You may choose MSI or FZIP.
To install the MSI setup file, you can double click to install it or deploy it with your deployment tool.
To install the FZIP setup file, you can install it by going to Help > Install Update inside the PhantomPDF and find the downloaded .fzip file and click Open button. When you're done, click Done to finish the installation.
The FileOpen plugin is not included in the full setup package of Foxit PhantomPDF. You will need to install it separately even you are running the full version.
Click this link to access the download page of Foxit Reader and PhantomPDF add-ons. Choose Foxit PhantomPDF tab, scroll down to FileOpen then click Download. Please choose one directory based on the current version you are running.
Formats of the installer
Each add-on contains two types of installer format, MSI and FZIP. You may choose MSI or FZIP.
To install the MSI setup file, you can double click to install it or deploy it with your deployment tool.
To install the FZIP setup file, you can install it by going to Help > Install Update inside the PhantomPDF and find the downloaded .fzip file and click Open button. When you're done, click Done to finish the installation.
To install the Foxit IFilter plugin, you can either re-install with a full setup package or download the plugin separately and install it manually.
Re-install with a full setup package
A full setup package is an installer with most of plugins already included, like OCR,PDF/AEX and Ifilter. Before install this version, you need to remove your existing version by going to Windows Control Panel>Programs and Features. And then contact Foxit Support to get a link for downloading the full setup package by providing them with the version number and language of the Foxit PhantomPDF application you want. You could use your original license code to activate your Foxit PhantomPDF if you already have a license for it, then restart your Foxit PhantomPDF to use it.
Click this link to access the download page of Foxit Reader and PhantomPDF add-ons. Choose Foxit PhantomPDF tab, scroll down to IFilter then click Download. Please choose one directory based on the current version you are running.
Formats of the installer
Each add-on contains two types of installer format, MSI and FZIP. You may choose MSI or FZIP.
To install the MSI setup file, you can double click to install it or deploy it with your deployment tool.
To install the FZIP setup file, you can install it by going to Help > Install Update inside the PhantomPDF and find the downloaded .fzip file and click Open button. When you're done, click Done to finish the installation.
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